oft

office of fair trading - gov.uk

the office of fair trading ( oft ) was responsible for protecting consumer interests throughout the uk. its responsibilities have been passed to a number of different organisations. view the closed oft site in the uk government web archive . use services and information now provided by other organisations consumer rights you can: find out who to contact about consumer protection and complain about a product or service complain to the advertising standards authority if you think advertising rules have been broken complain to monitor about a healthcare provider in england contact the financial conduct authority (fca) with enquiries about the regulation of consumer credit anti-competitive behaviour and issues with market sectors you can: tell the competition and markets authority (cma) about: anti-competitive practices (eg price fixing and bid rigging) a market not working well unfair terms in a contract any issues related to poor competition find out how to avoid and report anti-competitive behaviour find out how to avoid unfair terms in sales contracts history of oft oft was a non-ministerial department. it existed from 1973 to 1 april 2014. oft ’s responsibilities passed to a number of different organisations when it closed.